What is an AI agency?
An AI agency designs, builds and puts into production artificial intelligence solutions for businesses: chatbots, AI agents, answer engines, automations. Where a consulting firm recommends and a software vendor sells the same tool to everyone, an agency delivers a working solution adapted to each client's business, data and constraints. Gensai is an AI agency based in Paris.
What does Gensai actually do?
Gensai builds four families of custom solutions: AI agents that automate business processes, chatbots and answer engines that answer from the company's documents, voice AI solutions (voice agents, callbots, avatars) and custom AI solutions for needs that do not fit the mould. Team training and use-case identification complete the offer.
How much does a project with an AI agency cost?
As a guide, at Gensai, a POC (proof of concept) on real data costs between €3,000 and €5,000 excluding VAT. An MVP, a first version teams can use, is between €5,000 and €10,000 excluding VAT, not including hosting and model usage. The amount depends on the integrations required. A 30-minute call is enough to frame the need and price the project.
How long does it take to get a first result?
A POC usually takes 2 to 3 weeks. Moving to an MVP or to production then takes 1 to 3 months, depending on the integrations required. Working in stages makes it possible to check the value of the solution on real data before committing a larger budget.
Where should a first AI project start?
With a precise, frequent and measurable use case: a repetitive task, a time-consuming search for information, recurring requests. Gensai runs a use-case identification workshop that ranks them by value and feasibility, then validates the approach on a first case. The article First AI project for an SME: how to spot a good quick win? describes the method.
How can the reliability of AI answers be ensured?
In business as in events, culture or leisure, an answer has to be accurate. Gensai relies on RAG for this: the AI answers from a knowledge base validated by the client, not from its memory alone. An AI-augmented narrative for a museum or a tourist site must not invent anything: when the information is not in its sources, the AI knows how to say it cannot answer. Test sets built from real questions check this behaviour before any production release.
Where is the data hosted?
For most projects, in France, with Scaleway or OVHcloud. Depending on requirements, the solution can also run on the client's own servers or locally, with no Internet connection. Data remains the client's property and is never used to train third-party models. Projects are carried out in compliance with the GDPR and the AI Act.
Who owns the code?
It depends on the project and the contract. A custom development can be handed over to the client. A solution sold as a product, on a subscription basis, remains Gensai's property.
Which companies does Gensai work with?
Gensai has delivered around fifty AI projects for SMEs, mid-sized companies, large groups and institutions, in healthcare, culture and events, the public sector, the liberal professions and the non-profit world. Every sector can be concerned. Twelve case studies are detailed on the website.
Does Gensai only work in Paris?
No. The agency is based in Paris, in the 10th arrondissement, and has offices in Savoie, at La Toussuire. It works with clients across France, from Brittany to Occitanie. Gensai is a France Num Activator and is listed in the 2026 Hub France IA mapping.