gensai.aiA chatbot is a conversational interface that answers in natural language, in writing. The latest generation relies on LLMs and RAG to understand requests and answer from company data, far from the rigid decision trees of legacy chatbots.
In practice at Gensai
Gensai deploys chatbots on the web, internally and on WhatsApp: customer support, event assistance, regulatory compliance.
Same theme
Definition written with AI assistance, checked by Sébastien Lecocq, co-founder of Gensai.
Going beyond the definition?
From concept to project: Gensai builds custom, sovereign, GDPR-compliant AI solutions.
Related services: Chatbots and answer engines, AI agents
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