gensai.aiAn AI agent is a system able to reason, decide and act to reach an objective: it analyses a request, breaks it into steps, chooses its tools, carries out actions and adjusts its behaviour based on the result. Where a conversational model speaks, the agent acts: on a CRM, a database, a messaging system.
In practice at Gensai
Gensai designs agents that book appointments, check information in databases and answer the phone as intelligent answering machines.