gensai.aiA knowledge base gathers an organisation's reference information: procedures, FAQs, product sheets, contracts, technical documentation. In a chatbot or an answer engine, it is the source the AI draws on to answer. Its quality and how up to date it is directly determine how reliable the answers are.
In practice at Gensai
The compliance assistant built for Conformis answers from each client's own knowledge base, hosted in a sovereign environment.